Customer Service Advisor (Inbound)
Position: Customer Service Advisor (Inbound)
Salary: £27,976.00
Contract: Permanent
Based: Glasgow (Our head office)
Hours : 8-4.30 & 8.30-5pm - to be discussed at interview
✅ Pension: Secure your future with our comprehensive pension plan.
✅ Staff Discount: Enjoy exclusive discounts on our products/services.
✅ Weekly Pay: Get rewarded for your hard work every single week.
✅ Bonus Scheme: Earn extra rewards based on your performance.
✅ Incentives & Rewards: Exciting incentives and rewards to recognise your achievements.
✅ Free Onsite Parking: Hassle-free parking for all our team members.
✅ Career Development: Opportunities for growth and advancement within the company.
Why Join Us?
Work within a busy but fun environment, challenge yourself in a fast-paced yet enjoyable workplace where every day is different.
Stability: Secure your future with a permanent position offering stability and long-term growth opportunities.
Salary: £27,976.00
Don't miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions. Apply now and let's embark on this exciting journey together!
To find out more about our story click here - Our Story - McQueen's Dairies
Required Experience:
Excellent customer service skills.
Previous Contact Centre experience preferred.
Ability to work well in a team and independently.
Enthusiastic and passionate about delivering great service.
Handle inbound calls from new and existing customers in a professional and friendly manner.
Make outbound calls to customers to arrange and set up payment details for new accounts.
Provide information and guidance on products and services.
Upsell products and services where appropriate to meet customer needs.
Resolve queries efficiently while maintaining excellent customer satisfaction.
Work as part of a team to meet daily targets and support overall business goals.
Complaint handling.
DBS check required for this role.
#INDLP
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