Commercial Account Handler

A highly regarded national insurance brokerage is expanding its Glasgow commercial team and is looking to appoint an experienced Commercial Insurance Broker from a broking background only .

This firm continues to attract high-calibre professionals from across the Scottish market - particularly those looking for long-term career stability, genuine autonomy, and a business that still values relationships over process .

The Business

This is a brokerage known for combining scale and market influence with a local, people-led culture . Despite its size and reach, the business operates on a decentralised model , giving teams real ownership of clients, decisions, and careers.

Key strengths include:

• Strong, long-standing insurer relationships and market credibility
• A consistent track record of organic growth
• Low attrition and high internal promotion rates
• A culture that rewards contribution, not politics

People join this firm because it offers the security of a major player without the bureaucracy that often comes with it.

The Role
As a Commercial Insurance Broker, you will:

• Manage and service a portfolio of mid-market commercial clients
• Work across a broad range of sectors including technology, construction, charities, manufacturing, renewables, professional services, and food & drink
• Handle renewals, MTAs, and day-to-day client servicing with a strong focus on quality and retention
• Support Account Executives with presentations, insurer negotiations, and client meetings
• Play a key role in delivering a high-touch, relationship-driven service model
• Use Acturis as the core broking platform (experience preferred)

This is a true broking role , offering variety, responsibility, and exposure to well-structured commercial risks.

About You
You'll be well suited to this role if you:

• Have experience in commercial insurance broking (broker background essential)
• Are comfortable managing clients and insurers directly
• Have solid technical knowledge across commercial classes
• Enjoy working in a collaborative, professional team environment
• Value flexibility and hybrid working, while still engaging with the office and wider team
• Are based in or within commutable distance of Glasgow

What's in It for You?

• Competitive salary (circa £45,000, depending on experience) plus benefits
• Hybrid working - typically 2 days per week in the office
• A business that invests properly in its people and promotes from within
• Clear, achievable career pathways without needing to move firms
• Exposure to high-quality clients and a respected market brand
• A stable, growing platform where people build long-term careers

Recruitment Process

The process is straightforward and well supported:

1. Initial confidential discussion with IDEX to walk through the role and business in detail
2. Two concise interviews with the hiring firm
3. Full interview preparation and guidance throughout

Need help polishing your CV? IDEX can support with that too.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.