Pharmacy Support Worker

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role

We are seeking a highly motivated and enthusiastic individual to join our friendly Vaccine Team at NHS GGC PDC. This is an exciting opportunity to work in a fastpaced, dynamic, and highly automated environment at the heart of NHS Greater Glasgow & Clyde Pharmacy Services.

Our warehouse is supported by 10 fully automated robots that enable the accurate and efficient distribution of medicines, ensuring timely delivery to clinical areas across all services. As one of the largest automated hospital pharmacy projects in the UK, we use cuttingedge robotic systems to maintain the highest standards of safety, quality, and efficiency.

In this role, you will ensure the seamless and compliant supply of pharmaceutical products from our network of suppliers, working in line with NHSGGC Standard Operating Procedures. A key aspect of the post involves collaborating closely with multidisciplinary teams to coordinate vaccine supply and support service continuity.

This is a unique opportunity to contribute directly to patient care and public health across Greater Glasgow & Clyde and Argyll & Bute. You will be part of a forwardthinking pharmacy service delivering vaccines and medicines safely, efficiently, and at scale. Comprehensive training and professional development will be provided to the successful candidate.

Duration, Location, and Working Pattern:

Permanent, Full-time

Base location - Pharmacy Distribution Centre

Shift pattern - You will participate in variable shift patterns, 5 days over 7 shifts are 7 am to 3 pm, 8 am to 4 pm, 9 am to 5 pm, 10 am to 6 pm and 11 am to 7 pm (whole week working, including weekend working and public holidays) to support vaccine campaigns and supply of medicine.

Key responsibilities

• Work collaboratively within a supervised team environment, adhering to standard operating procedures and NHSGGC organisational policies.
• Ensure accurate picking, packing, and supply of medicines and vaccines following completion of training and competency validation.
• Maintain cold chain management processes to protect vaccine integrity.
• Receive goods, update stock management systems, computer programmes, and comply with Good Distribution Practice (GDP) and the Falsified Medicines Directive (FMD).
• Support stock control processes, including vaccines, ambient stock, controlled drugs, high-cost medicines, fridge lines, and unlicensed medicines.
• Participate in stock investigations and documentation management.
• Maintain the integrity, safety, and legality of medicines throughout storage and distribution.
• Support and train colleagues where appropriate.
• Contribute to continuous service improvement and patient safety across the region.

Knowledge, training, qualifications and/or experience required to do the job:

• A general level of education and basic numeracy and literacy skills demonstrated by 3 Standard Grade Qualifications or equivalent, must include English and Maths.
• Basic IT skills.
• Ability to work accurately in a fast-paced, high-volume environment.
• Strong attention to detail and commitment to quality and safety standards.
• Effective teamworking skills.
• Team player who can work under supervision and follow established procedures.
• Commitment to working towards the achievement of relevant SVQ qualifications and participating in ongoing training and development.
• Ability to organise daily workload and use initiative appropriately.
• Experience in a healthcare or similar regulated environment.
• Experience in stock management.
• Experience supervising or training staff.
• Exceptional communication and problem-solving skills.

What we offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Carol Henry, Pharmacy Technician Specialist Vaccines - ***email_hidden*** - 0141 201 3686

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community . We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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