HR Team Manager
Drive quality, performance and service KPIs
Act as an escalation point for complex employment matters and service issues
Conduct performance reviews, quality assessments and formal meetings where required
Oversee daily operational performance and report into senior leadership
Support recruitment, training and retention initiatives
Contribute to strategic projects and continuous improvement
Drive growth and retention across the Scottish client base About You Proven experience leading high-performing teams in a fast-paced environment
Strong commercial awareness and operational mindset
Excellent employment law and HR knowledge
Confident handling escalations, complaints and complex people matters
Resilient, solutions-focused and able to work under pressure
Strong organisational and stakeholder management skills This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment. 51082BGR2 INDSCO The Portfolio Group are acting on behalf of our client in recruiting for this position
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