Domestic Services Manager - Integrated Services

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NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Post holder will be responsible for the delivery of high quality customer oriented cleaning, within domestic services including patients personal clothing, Food and Beverage Service, Messenger Service and in-patient and community sites. The main purpose of this post is to provide professional management on a day-to-day operational basis with responsibility for the provision of a range of Facilities services within Domestic services at Gartnavel Campus and community areas.

Duration, Location, and Working Pattern:

• Location based in Gartnavel General Hospital
• Permanent Contract
• Full-time position (36 hours per week)
• Shift pattern for this post are Monday to Friday, 09:00 - 17:00

Key responsibilities:

• The post holder has responsibility for the day to day line management of the services team including performance management i.e. discipline, grievance, appraisal, sickness absence management.

• Statutory obligations, NQIS Standards, NHS Glasgow Policies and Procedures.

• The post holder has operational responsibility to ensure the continual development and delivery of training material.

• The post holder has operational responsibility to ensure the continual development and delivery of Service Provision Agreement Programme Domestic services ten step quality planner

• Assist in improving standards - NQIS Infection Control standards through Implementation of National Cleaning specification Implement requirements in all situations of development and refurbishment Scope the variances between existing and recommended frequencies across existing locations Develop local policy templates where required. Review induction process to ensure inclusion of infection control guidance and evidence of such

• Please refer to the job description and person specification for further details.

Knowledge, training, qualifications and/or experience required to do the job:

• Degree or equivalent plus substantial experience at relevant supervisory level.

• The post holder must have experience in staff management, including recruitment procedures, conflict and behavioural management, performance management, staff appraisals, problem solving and have the knowledge of relevant legislation, policies, procedures and good practice relating to the management of Domestic Services.

• Demonstrate continued Professional Development

• Full UK Driving License to travel between sites

• H.N.C. Module

• Appropriate Professional / Technical qualification

• Proven track Record in the delivery of quality, value for money services

• Computer Literate.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Anne MacLeod, Site Facilities Manager, 0141 211 3499, [email protected]

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.  

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From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various” , we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community . We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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