Refrigeration Supervisor
Key Responsibilities:
- Take P&L responsibility for all quoted service work within the region.
- Provide technical and practical guidance to regional service engineers.
- Coordinate and liaise daily service operations to ensure efficiency and high standards.
- Support service engineers with Health & Safety compliance and best practices.
- Maintain effective communication with contracted customers.
- Assist in the recruitment and onboarding of Service Engineer staff alongside the Regional Service Manager (RSM).
- Collaborate with the Projects Business Unit to ensure smooth operations and support project delivery.
- Work with the RSM to develop and grow the region.
- Prepare and deliver customer reports as required.
- Oversee the completion of all service engineer functions, including the call-out rota.
- Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays
- Standby rate is £15 per day and £50 on bank holidays
- 24 days holiday plus bank holidays (pro rata into shifts for shift workers)
- Ability to buy and sell holidays – buy 5 days & sell 2 days
- Life assurance
- Auto-enrolment company pension scheme
- Employee Assistance Program (EAP)
- Cycle to work scheme
- Purchase an electric vehicle via salary sacrifice
- Employee discounts with various brands
- Learning and development programs, training and career opportunities.
- Proven supervisory experience in the RAC sector with mobile service operations, preferably commercial chillers.
- Strong technical knowledge of industrial refrigeration systems and equipment.
- Established contacts with regional refrigeration end users is an advantage.
- Solid commercial awareness and negotiation skills.
- Ability to work independently and collaboratively, driving targets and objectives.
- Capable of understanding customer operations and developing tailored solutions.
- Proactive, with a “can-do” attitude and strong problem-solving skills.
- Excellent interpersonal and communication skills.
- Proficient in Microsoft Office, including Excel and Word.
- Time Served Industrial Refrigeration Engineer
- City & Guilds 2078 / 2079 F-Gas Refrigerant Handling
- CITB / C&G Ammonia Handling Certificate
- City & Guilds 207 – Refrigeration & Air Conditioning
- NVQ Levels 1, 2 & 3 – Refrigeration & Air Conditioning
- Pressure Testing Competency
- Specific Compressor Manufacturer Training
- Experience with Controls and Strategy systems
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