Night Room Service Assistant

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! There is a saying in Glasgow ‘The People Make Glasgow’ and at Hilton Glasgow, it is the team that makes it great. We support you, we encourage you, we work together, and we are passionate about the Hotel and Guest experience and this is what keeps us here!

A WORLD OF REWARDS

· Hourly pay of £13.71

· Free and healthy meals when on duty

· Grow your Career!

· Personal Development programs are designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programs – Find out what and how we are doing ()

· Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

· Team Member Referral Program

· High street discounts: with Perks at Work

· Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

· Discounted dental and health cover

· Free Parking (depending on availability)

· Discounted Taxi when public transports stop running

· Guest Experience Day after successfully passing probation

· Modern and inclusive Team Member’s areas

· Free gym access from May 2026 onwards

Please note this is a part time opportunity , working 16 hours a week

What will I be doing?

As a Night Room Service Assistant, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Availability for weekend shifts is required

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

What are we looking for?

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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