Business Support Administrator

Job Title: Business Support Administrator

Location: Glasgow Head Office

Hours of Work: 37.5 - Monday to Friday 9am - 5pm (1 day working from home)

Salary: £24,969.00 per annum

Job Purpose:

Providing a professional, efficient and confidential administrative support to M&S Senior Leadership Team, Business Support Manager and the wider business.

Key Accountabilities:

The main duties of this role will include -

* Providing full administrative support to varying teams and depts throughout the City FM business, predominantly M&S contract support / reporting and collation of information

* Weekly ‘cascade’ production and distribution, ensuring relevant contact with key stakeholders, issuing timely reminders for content and circulating any associated documentation

* Task management – ensuring regular panned and reactive tasks carried out to highest standard and agreed deadlines

* Management of shared mailboxes, picking up and dealing with any queries raised and seeing through to completion

* Managing Access Permit requests, ensure requests are picked up and responded to in a timely manner

* Overseeing uniform orders that come into central mailbox, raising associated POs and queries where applicable

* Liaising with field-based engineers for updates via email and telephone

* Analysing and presenting information in various formats, e.g. spreadsheets, charts, presentations, and written reports;

* General administrative support to Business Support Lead and wider M&S team.

* Attend any required meetings, produce and circulate any actions

* Use of systems (Mercury) for generating POs, liaising with Finance dept and relevant senior team members for sign off and approval

* Management of users / accessibility / form content on Safety Culture platform used by technicians for completing PPMs etc

* Booking Meeting rooms and arranging any catering

* Dealing with adhoc requests