Senior Health Care Support Worker

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role

An exciting opportunity has become available for a full time position in Ward 3C Ortho.

Ward 3c Ortho is a 14 bedded inpatient ward caring for children and young people with Orthopedic, respiratory and medical conditions from birth to 18 years.

The ward shifts will cover days and night shift rotation, including weekends and public holidays.

Duration, Location, and Working Pattern:

• Location based in Royal Hospital for Children
• Permanent Contract
• Full-time position (36 hours per week)
• The shift pattern is ROTATIONAL 12 HOUR SHIFTS

Key responsibilities

• Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.
• To carry out a range of assigned patient care tasks as directed by a Registered Nurse to ensure delivery of a high quality of patient care.
• To delivery enteral feeds via feeding device such as NG/NJ tube.
• To report observed changes in the patients’ physical/psychological needs to the Registered Nurse.
• Performs a range of tests and report results to Registered Nurse, e.g. urinalysis, blood pressure, pregnancy testing, patient observations and similar activities.
• Performs a range of patient care tasks e.g. wound observation and dressings, removal of peripheral cannula, stoma bag, bottle feed babies and assist patients with getting washed and dressed, changing and reports any issues to the Registered Nurse.
• To follow NHSGGC policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
• To follow ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
• Share responsibility for key aspects of housekeeping and stock control demonstrating a good awareness of cost efficiency and safety.
• Undertakes routine and regular checks on patient trolleys and bed spaces ensuring all relevant equipment is clean, in good working order and in-tact and reports faults to Registered Nurse
• Please refer to the job description and person specification for further details.

JOB

• Training is provided to enable the Senior HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time.

Qualifications and experience

• SVQ 3 qualification or equivalent knowledge gained in a relevant area through experience, on the job training and short courses.

Knowledge required

• Understands and complies with HCSW mandatory induction standards and code of conduct.
• Completion and maintenance of statutory & mandatory learning activities.
• Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. This post holder is therefore able to work within the scope of their practice under direct and indirect supervision by the registered nurse (training will be provided)
• Can demonstrate knowledge of equipment used within the department to support the registered nurse and ensure that they are compatible and in good working order. Will escalate any concerns to a registered nurse.

Training and personal development

• Completion of in house training programme as required.
• Continues to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

Skills required

• Can demonstrate a range of core skills to competently undertake patient care and other tasks and activities.
• Effective written and verbal communication, literacy, numeracy and IT skills.

Personal qualities and behaviour

• A demonstration of caring and compassionate attributes.
• Ability to work as part of the multidisciplinary team.

What we offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact

Emma Allison, SCN, On 0141 452 4528 or email ***email_hidden***

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community . We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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