Student Experience Officer
The Admissions Team within Student Lifecycle Services wish to appoint a Student Experience Officer for a 12-month fixed term. The Admissions Team is responsible for facilitating admissions to all undergraduate, postgraduate taught and research courses as well as a number of other programmes across the University. This includes processing offers from academic departments and faculties, fee assessments and issuing confirmation of acceptance for studies for students that require a study visa.
You will contribute to the student experience through the application of specialist knowledge of undergraduate and postgraduate admissions and the development of policies and business processes relating to all aspects of the admissions process. You will also be responsible for overseeing the work of colleagues and provide guidance and support to colleagues within the team and across the university. You will have previous experience of working in a similar role in higher education.
Educated to HNC/HND level or with equivalent qualifications or experience, you will have relevant experience of a university admissions system as well as proven analytical, interpretational and supervisory skills. You will be able to demonstrate a strong understanding of the interface between the Student Lifecycle Team and academic departments.
Your supporting statement should provide examples of how you meet the essential criteria outlined in the person specification.
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