Sales Support Administrator

Are you passionate about travel and creating unforgettable customer experiences? Do you thrive in a dynamic, customer-focused environment where your organisational skills and warm personality can shine?
We're looking for a dedicated and enthusiastic Sales Support Administrator to join our client in Glasgow. This is a fantastic opportunity for someone eager to play a pivotal role in connecting people with their dream UK and Ireland holidays.
What you will get in your new role
* Salary of £24,500 per annum
* Occasional familiarisation trips, giving you the chance to experience and explore the itinerates
* Employee-Owned business after 9 months' service, you'll be eligible for an annual, KPI-related bonus
* Ongoing career progression and development support
* Hybrid working with Thursdays from home
* The opportunity to join a successful business that continues to grow year on year
Responsibilities in your new role as Sales Support Administrator
As the Sales Support Administrator, you'll play a key customer-facing role within the team. Working closely with sales, you'll engage with customers to gather detailed enquiry information, ensuring everything is accurately captured and passed seamlessly to our travel advisors.
As the first point of contact for customers and inbound enquires, you'll listen carefully, respond confidently, and direct queries to the right colleague where needed. Your attention to detail and positive approach will help create a strong first impression, ensuring every interaction is handled professionally and every enquiry receives a prompt, thoughtful response.
Your personality, experience and qualifications
We're looking for someone with proven administrative experience in a similar customer-focused role with a confident telephone manner and excellent communication skills.
Strong organisational ability is key, you'll need to juggle multiple tasks, priortise effectively, and maintain a high level of accuracy and attention to detail. Confidence using a range of systems and technologies is also important.
A good knowledge of Scottish geography, and ideally Ireland and the UK, would be highly advantageous, along with a genuine appreciation for the value of UK and Ireland based holidays.
If this sound like you, we'd love to hear from you.
Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
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