Hire Controller

Hire Controller - Plant Operations Location: Glasgow Salary: £30,000 per year Hours: Monday - Friday, 8:00am - 5:00pm About the Role: Our client is looking for a proactive Hire Controller to join their Plant Operations team. This is an excellent opportunity for someone with strong organisational skills and a passion for customer service to take ownership of the end-to-end hire process, ensuring smooth operations and excellent service to internal and external customers. Key Responsibilities: Handle all customer enquiries via phone, email, and in-person, providing timely solutions and support. Coordinate hire bookings, including contracts, delivery, and collection documentation. Maintain accurate records of hire activity in CRM and hire management systems. Support the depot workshop team with administrative tasks and operational processes. Assist with sales growth by converting enquiries into hires and maintaining client relationships. Ensure compliance with safety regulations, company policies, and GDPR requirements. Requirements: Strong organisational and administrative skills. Excellent customer service and communication abilities. Ability to manage multiple priorities in a busy environment. Experience with CRM systems or hire management software is an advantage. A proactive, solution-focused approach to problem-solving. What's on Offer: Competitive salary of £30,000 per year Monday to Friday, 8:00am - 5:00pm Opportunity to develop skills within a supportive Plant Operations team Exposure to a wide range of plant machinery and equipment