International Payroll Specialist
We connect clients with our network of in-country partners - coordinating data, managing timelines, and ensuring every step of the process happens on schedule. Each Advisor looks after a small group of key clients (typically 5-10) covering 10–15 country payrolls across the UK and continental Europe. It’s a role that blends structure, service, and partnership - giving you the chance to build trusted professional relationships (and often genuine friendships) with the clients who rely on you. What Will You Be Doing? * Manage the end-to-end payroll process for your portfolio of international clients * Coordinate the flow of data between clients and payroll partners, ensuring accuracy and timeliness * Act as the main client contact - answering questions, resolving issues, and keeping everyone informed * Track key deadlines and make sure every payroll cycle stays on schedule * Support audits and maintain accurate documentation for compliance * Monitor KPIs / SLAs and report performance clearly * Review and improve internal processes to make life easier for clients and colleagues * Check in regularly with clients to plan ahead and strengthen relationships This is a well-structured, stable role - typically busier towards month-end, with quieter periods at the start of each month for client check-ins and forward planning. What Are We Looking For? * Excellent customer service and relationship-building skills - you’ll be the trusted point of contact for some of our largest global clients * Confident managing multiple deadlines and stakeholders across different time zones * Highly organised with strong attention to detail * Proactive, calm under pressure, and able to prioritise effectively * Fluent in English; an additional European language such as French, Spanish, or Italian would be a real plus * Confident using Microsoft Excel and Office 365 * Previous experience in a client-facing payroll, operations, or service environment * Experience working with international or multi-country payrolls would be advantageous, especially if you’ve coordinated between clients and in-country partners to deliver accurate, compliant results What Can IRIS Offer You? * The opportunity to manage global client relationships and oversee payrolls across multiple countries * A supportive, friendly, and collaborative team culture * Clear structure and stability - predictable monthly cycles and long-term client partnerships * Remote working anywhere in the UK * Professional development within a respected global payroll brand * The satisfaction of helping businesses pay their people correctly, every time Our Application Process We believe hiring should be fair, transparent, and supportive: Apply Online
Send us your CV and a few basic details - no lengthy forms or unnecessary steps. Initial Interview (plus Online Assessments)
You’ll have an informal chat with our Talent Acquisition team, followed by: * CCAT: a short 15-minute timed test. * EPP: an untimed personality questionnaire. Competency & Technical Interview (MS Teams)
You’ll meet with the Hiring Manager and their Manager for a relaxed, competency-based conversation, plus a short quiz to explore your general payroll knowledge and approach to client management. Ready to Join Us? If you’re organised, people-focused, and enjoy bringing order and clarity to complex global processes, we’d love to hear from you. Apply today and help us deliver world-class payroll operations for clients around the world
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