Pharmacy Support Worker - Acute/Mental Health sites only

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We are looking for a highly motivated and proactive individual to join our friendly and supportive pharmacy team in the delivery of clinical pharmacy services to a variety of clinical areas throughout the Gartnavel General Hospital site. Although based at Gartnavel General Hospital, cross-sector working in any North Sector site will be required. Customer service is a large part of the role, ensuring all customers have supplies in the right quantity, quality, place and time, to support nursing and clinical services and to resolve complaints timeously and to liaise with suppliers accordingly. The duties of this post are crucial in supporting the supply and delivery of medicines to clinical front-line services .

No Band 2 roles are eligible for sponsorship under the Skilled Worker visa or Health and Care Worker visa. routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.

Duration, Location, and Working Pattern:

• Gartnavel General Hospital
• The shift pattern is Monday to Friday 08:45 to 17:00 and 16:30 on a Wednesday
• The post includes participation in public holidays and weekend work

Key responsibilities:

• You will ensure the safe and effective supply of medicines to patients, coordinate and manage ward top-up services and be responsible for recycling & redistributing non-stock medicines that have been ordered for patients, helping to ensure that missed doses are avoided
• You will reduce drug expenditure and potential subsequent waste
• You will dispense medicines for patients being discharged from the hospital and support nursing staff with good housekeeping of medicines
• The post holder will be an integral member of the pharmacy team and work closely with the wider multidisciplinary team, including nurses, medical staff, pharmacists and pharmacy technicians

Knowledge, training, qualifications and/or experience required to do the job:

• You must have excellent communication skills both verbal and written and be able to organise and prioritise your own workload and the workload of others
• An SVQ/NVQ Level 2 pharmacy qualification or demonstrable training to equivalent level and 2 years’ experience of working in a pharmacy setting is desirable along with good IT skills
• Experience working in hospital pharmacy is desirable however, full training will be provided

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Eliza Valentine, North Sector Pharmacy Team Lead on 0141 211 3313

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various” , we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community . We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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