Technical Officer

Glasgow
West of Scotland Housing Association (WSHA) are looking for a new Technical Officer nwho shares our values and will use them to guide the way they work on a daily basis. You will play a key role in ensuring tenants receive an excellent service and that repairs are processed efficiently and accurately. At WSHA, we pride ourselves on being more than just a landlord. With over 60 years of history and more than 4,300 homes across the West of Scotland, our mission is to listen, adapt, and improve the lives of our customers. Our values—respect, inclusive, integrity, improvement and support—guide everything we do. We’re also proud of our people:
  • 84% of staff say WSHA is a great place to work
  • 40 days annual leave (pro rata), plus hybrid flexibility
  • Investors in People Gold accreditation, reflecting our dedication to wellbeing
  • Free access to a comprehensive Employee Support Service
  • Healthcare plan for you and your family
  • Cycle to work scheme and secure bike storage
  • Free flu jags and annual health checks
About the Role Reporting to our Senior Technical Officer, you will play a key role in assisting in ensuring that the Association’s maintenance contracts run effectively, provide value for money and meet requirements of customers. You will play a key role in:
  • Providing technical advice to repairs staff, inspecting properties that require technical assessment before repair is instructed and instructing required works
  • Identifying where repairs should be dealt with as an insurance claim and liaise with the Corporate Services Assistant to assist with administrating the claim whilst liaising with the underwriters or loss adjusters as required
  • Ensuring works across all contracts are carried out competently, with minimal risk and comply with all necessary legislation and best practice
  • Carrying out house condition surveys as required
About You
  • Experience delivering high‑quality customer service
  • Good interpersonal skills and a positive customer centered approach, able to form effective working relationships with customers and work across organisational teams
  • Ability to analyse and diagnose problems and implement effective solutions
  • Experience using Microsoft Teams, SharePoint, Forms, Outlook and Excel
  • Comprehensive knowledge of housing maintenance, construction, building processes and best practice
  • Experience working as part of a team
Inclusive Employer We welcome applications from all sections of the community and particularly encourage candidates from disabled, Black, Asian and minority ethnic backgrounds. We are a Disability Confident organisation and guarantee an interview to disabled applicants who meet the essential criteria. How to Apply Please complete our . Closing Date: Wednesday 15th April 2026 with interview being held Monday 27th April 2026.
Posted 2026-04-01

Recommended Jobs

Digital Support Level 3 Apprenticeship - OCS

Glasgow

Digital Support Level 3 Apprenticeship - OCS OCS are growing at rapid pace! Join the Future of Facilities Management now! OCS UK & Ireland is a leading facilities management company with 50,000…

View Details
Posted 2026-03-17

Area Sales Manager - Electrical Contractors & Merchants

Sales Recruit UK
Glasgow

The Client This role is with one of the most established and respected manufacturers operating in the UK electrical market. The business is privately owned, part of a wider group, and has built…

View Details
Posted 2026-01-08

Team Administrator

OFFICE ANGELS
Glasgow

Company: OFFICE ANGELS Job Type: Permanent, Full Time Salary: £26000/annum

View Details
Posted 2026-04-01

Retail Sales Assistant

Travelex
Glasgow

Travel Service Partner – Asda Travel Money Location : Toryglen Hours: 16 per week Pay: £13.00 per hour + monthly bonus Contract: Permanent, Part Time A job where you can grow, conne…

View Details
Posted 2026-03-23

(26) Royal Mail Delivery Driver - Glasgow G52 Delivery Summary

Glasgow

Salary See job description Location Glasgow, Glasgow, G52 4TT Job category Driving Posting date 5th March 2026 Job Reference ANG04993 Join the Royal Mail Team! Are you ready to …

View Details
Posted 2026-03-06

Casual Receptionist

Glasgow

As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out Assist with guest queries in a timely and efficient manner …

View Details
Posted 2026-04-02

Collection Agent

HRC Recruitment
Glasgow

Location:         Glasgow Salary             £24,000 Hours:             35hrs per week Are you a Payment Support Agent ready to take your career to the next level? Our client is one of the …

View Details
Posted 2026-03-12

VAT Manager - Glasgow

Clark Wood
Glasgow

VAT Manager - Glasgow Are you currently working in VAT/ Indirect Manager and looking for a genuine opportunity to progress to Senior Manager, a fantastic modern working environment or simply a new…

View Details
Posted 2025-08-18

Customer Sales Advisor

Glasgow

As a Retail Sales Advisor, you will be responsible for promoting Hisense products, engaging customers and supporting in-store sales growth. What you will be doing Demonstrate Hisense product…

View Details
Posted 2026-03-20

Asbestos Surveyor / Analyst

Future Select
Glasgow

Job Title: Asbestos Surveyor / Analyst Location: Glasgow, Central Scotland Salary/Benefits: £26k - £43k + Training & Benefits We are recruiting for an Asbestos Surveyor / Analyst in the Centra…

View Details
Posted 2026-03-02