Technical Officer
- 84% of staff say WSHA is a great place to work
- 40 days annual leave (pro rata), plus hybrid flexibility
- Investors in People Gold accreditation, reflecting our dedication to wellbeing
- Free access to a comprehensive Employee Support Service
- Healthcare plan for you and your family
- Cycle to work scheme and secure bike storage
- Free flu jags and annual health checks
- Providing technical advice to repairs staff, inspecting properties that require technical assessment before repair is instructed and instructing required works
- Identifying where repairs should be dealt with as an insurance claim and liaise with the Corporate Services Assistant to assist with administrating the claim whilst liaising with the underwriters or loss adjusters as required
- Ensuring works across all contracts are carried out competently, with minimal risk and comply with all necessary legislation and best practice
- Carrying out house condition surveys as required
- Experience delivering high‑quality customer service
- Good interpersonal skills and a positive customer centered approach, able to form effective working relationships with customers and work across organisational teams
- Ability to analyse and diagnose problems and implement effective solutions
- Experience using Microsoft Teams, SharePoint, Forms, Outlook and Excel
- Comprehensive knowledge of housing maintenance, construction, building processes and best practice
- Experience working as part of a team
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