Managing Director
Commercial & Sales Leadership:
- Full accountability for revenue, volumes and advice performance across c.60 debt advisors
- Lead a pressurised, daily-grind outcome environment with pace and discipline
- Drive consistent delivery against volume, value and quality targets
- Set the tone for energy, accountability and professionalism
- Ownership of a substantial annual marketing budget
- Ensure spend remains within defined CPA thresholds
- Maintain alignment between marketing intent, lead quality and outcomes
- Use data and performance insight to continuously improve outcomes
- Lead a fully FCA-regulated business with an unwavering focus on compliant delivery
- Prior FCA experience helpful but not essential; the ability to operate responsibly, learn quickly and respect regulatory constraints is imperative
- Maintain high standards under sustained commercial pressure and ensure those standards are embedded throughout the organisation
- Overall leadership of c.110+ staff across advice, onboarding, compliance and operations
- Ensure smooth operational flow from advice through onboarding
- Develop strong management capability
- Full P&L responsibility
- Close collaboration with a dedicated Finance Director (dotted line), with deep knowledge of
- the front-end business
- Ownership of budgeting, forecasting and performance reporting
- Support distribution of adjacent group products through the core acquisition engine
- Ensure cross-group activity is well-governed and execution-focused
- Clear, factual, commercially grounded communication of performance, risks and priorities
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