Manager, Project and Program Management, Global Consulting Services

The Global Pricing Business Process Owner is responsible for the strategic direction, product ownership, and program delivery of the Global Pricing Solution (GPS), a critical global platform enabling consistent, transparent, and profitable pricing of cross-border engagements. This role blends Product Management and Program Management, ensuring that business needs are translated into clear product requirements, delivered through strong partnership with technology teams, and supported through change management, training, and operational governance. The role leads a global team that supports member firms, delivery centers, and pursuit teams, providing pricing expertise, platform enablement, and annual rate governance to drive adoption, accuracy, and value realization across the network., Product Leadership & Strategy

• Own the product vision and roadmap for the Global Pricing Solution, aligning enhancements to business priorities, user needs, and global pricing strategy
• Translate stakeholder requirements into clear, prioritized product requirements and user stories for technical delivery teams
• Partner closely with Deloitte Technology GDAS technical team to guide design decisions, backlog prioritization, testing, and release management
• Ensure the solution continues to enable consistent, comparable, and decision-useful pricing outcomes across geographies
Program & Operational Management
• Lead end-to-end program delivery, balancing competing priorities, timelines, and stakeholder expectations across a global footprint
• Oversee annual rate refresh and rate governance processes, working with member firm finance teams to validate cost and bill rates and escalation factors
• Establish and maintain operating processes, risk management, and dependency tracking to ensure predictable delivery
• Oversee the investment and operations & maintenance (O&M) work done by the Deloitte Technology GDAS team
• Manage the GPS budget (investment, O&M, cloud hosting, etc.)
Team Leadership & Capability Building
• Lead and develop a global, cross-functional team responsible for product requirements, pursuit support, training, and operational execution
• Set clear objectives, performance expectations, and development plans to build deep pricing, product, and stakeholder management capabilities
• Foster a culture of collaboration, continuous improvement, and user-centric delivery
Pursuit & Stakeholder Support
• Provide hands-on support to pursuit teams for complex, time-sensitive pricing efforts, helping teams analyze margins, understand P&L drivers, and align global and local pricing models
• Serve as a trusted advisor to senior stakeholders, including finance leaders, pursuit leadership, and global governance groups
Change Management, Training & Adoption
• Lead global stakeholder engagement, change management and communications to drive awareness, adoption, and effective use of the Global Pricing Solution
• Oversee development and delivery of end-user training, onboarding materials, and ongoing learning sessions for member firms and delivery centers
• Monitor adoption, user feedback, and operational metrics to continuously improve the user experience, Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.
  Experience leading complex global initiatives with multiple stakeholders and delivery teams
• Demonstrated experience in Product Management, Program Management, or a blended role requiring both strategic ownership and operational execution
• Strong stakeholder management skills, with the ability to influence across geographies, cultures, and seniority levels
• Proven ability to translate business needs into structured requirements and executable delivery plans
• High degree of comfort working in an unstructured environment that requires leveraging influence to solve complex, open-ended issues with varying stakeholder needs
• Ability to synthesize information and structure this into meaningful solution options or recommendations
• Demonstrated experience delivering effective business solutions and strategies, frameworks or tools for use at an organization-wide level
Preferred:
• Experience with engagement pricing, commercial modeling, or cross-border financial analysis
• Background in finance, pricing, deal economics, or professional services operations
• Experience supporting pursuit teams or large, multi-member-firm engagements
• Familiarity with enterprise platforms and global governance models
Key Capabilities & Attributes
• Strategic thinker with strong execution discipline
• Deep comfort operating at the intersection of business, finance, and technology
• Clear communicator able to simplify complex pricing concepts for diverse audiences
• Collaborative leader with a global mindset
• Outstanding attention to detail
• Flexibility and ability to pivot work as necessary
• Ability to work well under pressure and act in utmost confidentiality with sensitive leadership information
• Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusion
• Can interpret business objectives and drivers to shape initiatives to deliver outcomes that fulfil these business objectives
• Ability to work under constantly changing conditions and tight deadlines
• Strong written and verbal communication skills with the ability to present to and collaborate with business leaders
• Strong ability to communicate across all levels of the organization. Must have demonstrated progressive growth and increased accountability over time
• Demonstrated experience leading and interacting with virtual teams across multiple time zones and in matrix organization
  Connect to your Industry
Deloitte's Global Consulting Services professionals support our global businesses to drive impact and create enduring value for clients in Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T). We deliver purpose-driven services and solutions and provide a consistent, best-in-class "One Deloitte" experience around the world. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most., Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." -Deloitte Employee Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.