Health Care Support Worker - Medical Specialities

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role

Working as a Healthcare Support Worker within Medical Ward 4 at Glasgow Royal Infirmary offers the chance to contribute meaningfully to patient care across a range of specialities, including Cardiology, Diabetes/Endocrinology, Gastroenterology, General Medicine, Respiratory and Rheumatology. This role involves delivering compassionate, handson care while supporting the wider clinical team in a fastpaced and dynamic environment. You’ll play an essential part in maintaining high standards of safety, dignity and communication for patients and their families, while working closely with Registered Nurses and the multidisciplinary team to meet physical, emotional and psychological needs. NHSGGC places a strong emphasis on staff wellbeing and development, and you will benefit from structured support, mentorship and ongoing education from the Clinical Nurse Educator as you build your skills and confidence within the role.

No Band 2 roles are eligible for sponsorship under the Skilled Worker visa or Health and Care Worker visa. routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.

Duration, Location, and Working Pattern:

• Glasgow Royal Infirmary
• The shift pattern for this post is rotational, days, nights and weekends
• Please note the salary is Pro Rata for part-time hours

Key responsibilities

• You will deliver handson, direct patient care under the supervision of a Registered Nurse
• You will assist patients with personal care needs, including toileting and mobility support
• You will observe and report any changes in a patient’s physical or psychological condition to the registered nurse
• Support Registered Nurses and other clinical staff in delivering holistic patient care
• Promote good communication and uphold the reputation of the Division and wider organisation
• Build and maintain good working relationships with multidisciplinary colleagues
• Recognise your limits and escalate concerns appropriately to senior staff

Knowledge, training, qualifications and/or experience required to do the job:

• You will be able to demonstrate high professional standards of care and the ability to work effectively within a multidisciplinary team setting
• You will utilise a broad range of knowledge and skills in the assessment, planning and implementation of care for our patients
• A caring and compassionate approach, ideally supported by experience in a caring role or environment
• Strong written and verbal communication skills to ensure safe, accurate care and clear documentation
• Reliable literacy and numeracy skills to support clinical tasks and recordkeeping
• Ability to manage assigned duties effectively in a busy clinical environment with competing demands

What we offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact

Senior Charge Nurse, Debbie Thomas, ***email_hidden***, 0141 451 5114

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community . We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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