Digital Accounts Apprentice

About Glenwood:
Glenwood Construction Debt Recovery are a niche debt recovery consultancy specialising in the construction industry with unrivalled success rates. Glenwood provide an industry specific debt collection and dispute resolution service on a no win – no fee basis with customers throughout England, Scotland, Wales, and Ireland.

We provide a full cycle debt recovery solution from pre – legal, litigation to enforcement. Based in our at our Head Office in Glasgow, the Digital Accounts Apprentice’s key focus is to manage a portfolio of outstanding debt and working with all account customers.

About the role:
In order to expand our team, we are seeking a motivated Digital Accounts Apprentice. This role would be suited for someone who has an interest in finance and accounts, as well as a desire to work in an administration style capacity.

We are seeking a reliable and hardworking individual to join our growing business. This is a fast-paced, varied role. Successful candidates will ensure that all departments are adequately supported so that they can operate effectively. As the first point of contact for the company, we require someone to maintain a positive company image.

Responsibilities:

• Create client cases on Microsoft 365 packages
• Contact customers for overdue invoices via Outlook and our internal GDMS system
• Contact via email, calls and letters (Microsoft 365)
• Liaise with clients and provide update on their ledgers via ADEPT reporting centre and GDMS internal system
• Highlight accounts that are not responding to contact through GDMS and use of Sage accounting system
• Updating 3rd party accounting systems via our Sage accounting system
• Accurately logging outcome of calls and email responses on our ADEPT system
• Dealing with customer/client account queries & Understanding the customers invoicing process

Required skills:

• Proficient in Microsoft packages and capable of learning new systems
• Strong organisational skills, including the ability to prioritise tasks and to work under pressure.
• Be able to multitask
• Attention to detail and high level of accuracy
• Excellent verbal and written communication skills
• The ability to use initiative
• Positive and outgoing attitude to work

Working hours: This is a full-time position working 37.5 hours per week.

• 9am - 5pm, Monday through Thursday,
• And 9am - 4.30pm on Friday.

Salary: £18,000 per annum.

Benefits:

• Onsite parking
• Progression opportunities
• Open plan modern office
• Office events
• Office incentives

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6 or Level 8.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.