Social Performance Specialist

We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone. Brief Description Managing the delivery and implementation of the Social Value Delivery Plan, part of the Climate Action Plan for Scotland's Railways. About the role (External) Here are some of the duties your role will include: -

• Contribute to standardised reports and dashboards, and provide insight into the Scotland region's progress against relevant social performance across the business
• Manage the delivery of a range of prioritised charitable activities internally and externally to improve social performance.
• Lead the development and coordinate reporting of social performance to key internal stakeholders, to drive continual improvement across the organisation's social performance.
• Manage the development of the use of the Rail Social Value Tool across Scotland's Railway, both internally and externally through our supply chain users
• Deliver a programme of works to improve the regions approach to managing social performance and responsible business issues.
• Liaise with Communications teams to circulate social performance progress to external and internal audiences
• Manage the Scotland region's entry to awards and other schemes that showcase its progress in delivering its Climate Action Plan
• Monitor the implementation of business-wide social performance policies and procedures and good practice guides to facilitate the delivery of Network Rail's social performance strategy.
• Provide specialist advice on all aspects of social performance to internal teams, contractors and suppliers.
• Liaise with ScotRail and a range of external stakeholders from the rail industry and further afield to develop collaborative approaches for the organisation's social performance priorities.
  · Knowledge and appreciation of social performance and project management disciplines to a high standard
· Good performance measurement and analysis skills · Good communication, presentation and persuasion skills · A business focus, with experience of balancing social performance goals against other business objectives · Experience in implementing social performance good practice within large and complex organisations · Degree in a relevant subject Desirable · Broad understanding of the rail industry/regulated business · Membership of relevant professional body
At Network Rail, our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Scotland's Railway is part of this large family and it covers a large geographical area from the Borders to Thurso at the far tip of the North East of Scotland, accounting for almost 20 per cent of the UK rail network. We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross border services and rural services. We have up to 50 freight services operating every day and we are steadily building capacity for this to grow. Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing. Our colleagues are encouraged to work flexibly as we know that busy lives don't always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.
Salary: The salary is £35,582 rising to £42,218 per annum Network Rail Benefits - Closing date: Midnight of 8th April 2026 Please note proof of all essential qualifications will be required. Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted. Please note the recruitment process for this role is a competency based interview. We're dedicated to creating an and we welcome applications from everyone! Network Rail is a and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application. All offers of employment are conditional upon satisfactory completion of pre-employment checks.