Oversight Analyst

Salary: £38,000 to £45,000

Location: Glasgow

Are you an IT Oversights Analyst ready to take your career to the next level?

Our client is one of the UK’s leading motor finance companies who are a different kind of car finance lender – they use a mix of technology, financial acumen and have a brilliant team to provide a flexible approach to car finance. Not only is this their approach to business, but it is ingrained in their culture and who they are as an employer.

They work with prominent franchised and independent dealers as well as leading specialist intermediaries. They challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet car buyers' and retailers' rapidly changing needs.

They have created a culture where their values of being solutions-focused, transparent, adaptable, responsive and teamworking are the foundation of everything they do. They pride themselves on helping to develop their staff within their profession, and on top of that, they are sitting with a Trustpilot score of 4.7 and excellent customer service reviews.

What does the day to day look like?

• Support the business to develop and maintain an effective oversight framework for all IT & Strategic Development activity, including interactions via our telephony, written, email and digital channels.

• Work with IT/SD to review data to ensure that processes support good customer outcomes and that any potential for poor outcomes is identified and remediated

• Maintain a thorough and up-to-date knowledge of the motor finance industry, SMF products, processes, procedures and SMF scorecard updates

• Ensure full compliance with internal policies, processes & procedures, referencing Consumer Duty, CONC, TCF Principles & GDPR.

What shifts would I be working?

• 35 hrs Monday to Friday 9am to 5pm

In return our client offers a competitive benefits package including:

• Competitive salary
• 15% contributory pension
• Discretionary bonus
• 33 days annual leave
• Life Assurance (x4)
• Wellbeing initiatives

Please note that all successful candidates will be subject to background checks, which include 5-year work references, criminal background checks and credit checks.

Interested? Get in touch with David Colquhoun at [email protected]

HRC Recruitment is an equal opportunities employer and all applications will be treated as such.