HR & Employment Specialist

We are looking for a HR & Employment Law Specialist to work alongside our Legal Advice Service team in either our Hull, Leeds or Glasgow office; providing our clients with support, guidance and education on all employment law and HR matters. You will give accurate, tailored advice on a wide range of often complex employment and HR issues over the telephone and via email, ideally, already having gained some experience in the promotion of digital tools or legal services. This is a supportive role, assisting and ensuring the management of clients and working practices within the Legal Advice Service team are in accordance with rradar's policies, procedures, systems, and scope of services. Providing an efficient and effective service to the full client base, whilst also identifying opportunities for further improvement. About the role: Deliver tailored advice and support to clients by phone and email in line with RLAS service standards, keeping accurate records on internal systems. Direct clients to rradar's digital tools (including rradarstation, rradargrace, rradarreport and rradarrisk) to enhance the support provided. Maintain high-quality work in accordance with RLAS quality assurance requirements and rradar policies, procedures and systems. Work professionally and respectfully, complying with relevant regulatory and professional standards (e.g., SRA, CIPD). Continuously develop skills to ensure the delivery of high-quality legal advice. Identify when client needs fall outside your specialism and ensure smooth handover to the appropriate Legal Advisory Service or Legal Claims team, including immediate referral of claims-trigger and circumstance matters. Share knowledge and best practice to support colleagues and enhance client service. Contribute to business development and marketing activities, including webinars, seminars and training. Identify opportunities for new services, products and legal content, and support the creation of new and existing content.

The successful candidate must be hardworking, committed and enthusiastic, with excellent communication and organisational skills. We are looking for someone who can show great initiative, take on new tasks and be flexible in approach to working methods. You will also have:

• Qualification as a Solicitor or Associate of the CIPD - minimum Level 5 or equivalent experience
• Experience working in a busy, fast-paced, and varied HR team
• Comprehensive knowledge of employment law and HR issues
• Experience with case management systems (ideally Salesforce) is also desired
  rradar is a legal enterprise dedicated to helping businesses navigate business risk. We provide clients with the knowledge and tools they need to avoid and overcome risks, so they can take their businesses wherever they want them to go.