Hospitality/Office Coordinator

This is an exciting opportunity for someone who is looking to enhance their career in hospitality and join a fast-growing company. We foster a welcoming and engaging environment, offering you the chance to play an important role in our day-to-day activities and influence the future successes of Vigilant Security.

Within this role, you will be required to provide the highest level of client care and personal service to all associates in the clients' business, which includes visitors, occupiers, and internal associates, meanwhile also conducting administrative roles and responsibilities. The main focus of the role is facilitating meeting rooms and providing hospitality (teas and coffees) across meeting rooms and event spaces.

The Attendance pattern is Monday to Friday totalling 35 hours per week 8am-4pm with the occasional need to work flexibly to cover the occasional early start or late finish.

Key Responsibilities

Provide high quality customer service in all communications with internal and external clients.

Order and deliver hospitality in accordance with pre-booked requirements.

Timely preparation of meeting rooms and event space to ensure they are tidy and setup ready for meetings, including furniture layouts and equipment requests.

Clear meeting rooms after use in a timely manner ready for next meeting.

Ensure company and legislative health and hygiene standards and requirements are always complied with in providing food and drink.

Follow all Health and Safety regulations and carry out Health and Safety Representative duties.

Other ad hoc office support duties as required.

Person Specification:

Professional, driven, flexible, enthusiastic, proactive, self-motivated team player with a can-do attitude.

Consistently well presented with a polished appearance in line with company/client standards.

Clear, concise and confident communication skills, which are customer orientated with strong attention to detail.

Ability to proactively multi-task and prioritize competing demands while maintaining exceptional time management in a face-paced environment. 

Capability to work on own to deadlines which have been set with minimum supervision.

Capacity to recognise when to escalate high priority matters appropriately.

Proficiency in Microsoft Suite. 

Basic IT troubleshooting skills would be an advantage.

A First Aid certificate is preferred; however, full training will be provided for the successful candidate.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We have been made aware that scammers may attempt to impersonate our organisation in relation to job opportunities. Please be aware that we will never ask applicants to pay money at any stage of our recruitment process. All legitimate communication regarding vacancies will come directly from our official channels.